What to if you cannot approve a vendor invoice?

  • Updated

If you receive an invoice that you cannot apparently approve, then it is because you have received an invoice LINE for approval.

 

If you press on "Workflow" at the top of the screen, you will only see "View workflow history"

 

 

In order to approve the invoice line, you must do following:

 

  1. Press on the back arrow "<-" in top left side of the screen

  1. Select the relevant line. You where not able to approve the vendor invoice earlier, due to it being a single line. As such look for 'Document type' "Vendor invoice lines". You can select the relevant line by putting a check mark to the left of said line.

 

  1. After you have selected the relevant line, you can press "Workflow" at the top of the screen and then press "Approve", to approve the vendor invoice line

You have then approved the vendor invoice line

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